Shipping policy

Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has been shipped.

Domestic Shipping (United States)

  • Standard Shipping: 5–8 business days

  • Express Shipping: 2–4 business days

  • Free Standard Shipping on orders over $50

International Shipping
We offer worldwide shipping. Delivery times vary depending on destination and courier:

  • Standard International: 7–14 business days

  • Express International: 3–7 business days
    Please note: International orders may be subject to import duties, taxes, or customs fees, which are the responsibility of the customer.

Order Tracking
Once your order is shipped, you will receive a tracking number by email to monitor your package’s journey.

Shipping Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Delays
While we strive to deliver on time, unforeseen circumstances (e.g., customs clearance, weather, carrier delays) may cause shipping delays.

Contact Us
If you have any questions regarding your shipment, please reach out to us at service@hercitys.com.